Service Contracts Support Representative

Department: Technical Support and Service
Office:          ZOLL - Chelmsford, MA
Location:      Chelmsford, MA

ZOLL Medical Corporation is committed to developing technologies that help advance the practice of resuscitation. With products for pacing, defibrillation, circulation, ventilation, and fluid resuscitation, ZOLL provides a comprehensive set of technologies that can help clinicians, EMS professionals, and lay rescuers resuscitate sudden cardiac arrest or trauma victims. ZOLL also designs and markets software that automates the documentation and management of both clinical and non-clinical data.

We are looking for strong candidates who take initiative to continuously improve what they do in an effort to meet our customers' needs. We offer the challenge of working in a fast-paced team environment where your energy and expertise can help you to reach your full potential. At ZOLL you’ll be part of a team that Forbes.com has designated as “one of the most trustworthy companies in America” for the past two consecutive years.

Service Contracts Support Representative

Primary Purpose :
As a member of our Technical Services team this individual is responsible for managing the process of In House Preventive Maintenance from beginning to end, by initiating the processes and following through to completion, and subsequent return of our service loaners.

Competencies :
To qualify for this position the candidate must have a minimum of a 2 Year Degree in addition to:

  • 3-5 years of experience
  • Experience in a logistics setting
  • Previous customer interaction
  • Excellent communication, and organization skills
  • Proficient with Windows, Microsoft Word, Excel, PowerPoint
  • Experience with ERP systems, preferably Oracle
  • Experience with Contact Databases, preferably ACT
  • Must be self motivated



Follow your aspirations to ZOLL Medical Corporation for diverse opportunities, competitive salaries, great benefits and a 401(k) retirement savings plan, all with a company providing the growth and strength to build your future. For immediate consideration, please forward your resume, including cover letter with salary requirements.

NO AGENCY CALLS PLEASE

ZOLL is an Equal Opportunity Employer

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